Questions?
Where do you place the stage for a concert? The stage is set up differently depending on the type of show. For "major" concerts it is on the north side of the stadium. For an "in the round" setting the stage is in the centre, and for the "panorama" setting the stage stands on the east side of the stadium. How many rows are there in the lower stand level? Sections 101 / 111 (main stand) consist of nineteen rows, and the other sections, 112 / 129, have 29 rows. How many rows are there in the upper stand level? The upper stand level consists of 27 rows. Row 1 is the lowest row, Row 27 the highest. Which row is at the bottom? Row 1 is the bottom row in both the lower and upper stand levels. What is the longest I can park for at Transferium? For more information about parking at the Transferium please ring: +31 (0)20-400 1721. See also “Parking". I lost an item at an event. Who do I ring to ask if it has been found? Any items found or collected that are not picked up are passed to the Hospitality Desk at Main Entrance E after the event. You can reach them on the telephonenumer: +31 (0)20-311 1333. I have lost my ticket. Can you send me a new ticket? General In case of events at the Amsterdam ArenA tickets can be bought through the following organizations: If you are an Amsterdam ArenA certificate holder and bought your admission ticket via the Amsterdam ArenA, then please contact the Front Office department. On the day of an event If you have a question about your admission ticket on the day of an event, the above organisations can often still help by telephone. If you cannot contact the ticket sales organisation by telephone or by other means, the red box offices between Entrance C and Entrance D can help for most events in the Amsterdam ArenA. I use a wheelchair and want to buy a ticket to an event. No problem. We have special facilities for wheelchair users. Please make it quite clear when buying your admission ticket that you want to use one of the special wheelchair spaces. Depending on the type of event, wheelchair spaces are located above the lower stand level (sections 812, 816, 825 and 829), or on a special platform in the ArenA. Wheelchair users with tickets for sections 812, 816, 825 and 829 or tickets for the special wheelchair spaces, must be accompanied by a companion who is primarily responsible for the health and safety of the disabled person. The companion must also hold an admission ticket, known as a "Begeleiderskaart" [companion's ticket]. Access to the stadium is via the North B or South H entrances where there are lifts. Your admission ticket shows which entrance you should use to enter the stadium. Any visitor with a disability, not just wheelchair users, can use these lifts. Visitors to Ajax matches should also check http://www.ajax.nl/ or info@ajax.nl / +31 (0)20-311 1444. |
